Elysian Coffee

For any questions, please contact us by email: shop@elysiancoffee.com 

Elysian Coffee was established in 2000, we have 2 retail coffee shops in Vancouver. 
We provide commercial equipment and are Canadian dealers for Synesso commecial espresso machines.
For more information on commercial products and services, please email us.


SHIPPING

  • Within Canada only.
  • All merchandise ships via Fedex or Canada Post within 3 business days.
  • Roasted coffee ships on Wednesday and Thursdays only.
  • Shipping charges are calculated at checkout.

Most products are available for pickup in our retail stores:

    Elysian Coffee - 590 West Broadway (Google Map)
    Elysian Coffee - 1778 West Fifth Avenue
(Google Map)


RETURNS

  • We do not accept returns on coffee beans.
  • All returns of merchandise is subject to a 25% restocking fee.
  • We do sell quantity wholesale, if you are a Canadian retailer and would like to wholesale our products, just send us an email.

 

PRIVACY

This privacy policy is to inform you on how the information collected on this website is used. Be sure to read this privacy policy before using our website or submitting any personal information and be aware that by using our website, you are accepting the practices described in this policy. We reserve the right to make changes to this website's policy at any time without prior notice. Be also aware that privacy practices set forth in this here are for this website only and do not apply for any other linking websites.

Collection of Information
We collect personally identifiable information such as names, postal codes, addresses, emails, and so on, that are voluntarily submitted by our visitors like you. The information you provide and that is collected is used to fulfill you specific request.

Cookie/Tracking Technology
This website may use cookies and other tracking technologies depending on the features offered. These technologies are useful for gathering information such as browser type and operating system and tracking the number of visitors to our website, in our efforts to better understand how visitors use our website. Cookies are also used to customize the website experience for each visitor. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
In the event of fraud prevention or investigation, we may be asked to share collected information with governmental agencies or other companies assisting us. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is never provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure and encrypted during the type of transmission. Only authorized employees, agents and contractors have access to this information.

Please contact us if you have any questions or concerns about our website's privacy.